1. The Operator and These Terms
Pulseboard is a business software service operated by 914 MUSIC GROUP LTD, a company registered in England and Wales under company number 14732068, with its registered office at 71–75 Shelton Street, Covent Garden, London WC2H 9JQ, United Kingdom (“we”, “us”). Contact: hello@914musicgroup.com. These proposed terms cover use of the Pulseboard website and service by authorised business users. They are a review draft, not a completed customer agreement.
A paid or pilot service starts only when the applicable order, subscription or pilot agreement is accepted through an authorised process. Browsing this preview, comparing draft plans or previewing an enquiry does not create a paid subscription. An agreed order sets the service scope, fees, term and any specific commitments. The data-processing agreement controls customer personal-data processing; an agreed order takes precedence over conflicting general commercial terms.
2. Accounts and Authority
You must have authority to act for the business you represent and to access the relevant workspace. Keep registration details accurate, protect credentials and use required security controls. Do not share individual sign-in credentials or bypass access restrictions. Tell us promptly if you suspect unauthorised account use.
The customer is responsible for the users it authorises and for appropriate role and access choices. A brand, partner or company relationship does not itself grant permission to another workspace’s private information.
3. Using the Service
Pulseboard provides the functionality described in your agreed service scope. Features, preview screens and roadmap items are not guarantees of availability. Beta or pilot functionality may have expressly disclosed limitations. We may maintain and improve the service, and will give reasonable notice of material adverse changes where practicable.
You remain responsible for reviewing offers, recipients, attachments, schedules, calculations and exports before relying on them or sending them. Pulseboard is not a party to an artist booking, venue hire or event contract merely because its tools were used. Software output is not a substitute for appropriate legal, tax, accounting or professional advice.
4. Your Information and Materials
You retain ownership of your content and grant us only the rights needed to host, process, display, transmit and support it for the service you authorise. You must have the necessary rights, notices and lawful grounds for the information you supply or share. Do not upload another person’s material unlawfully or expose information to recipients without authority.
Our handling of personal information is explained in the Privacy Policy and the applicable data-processing agreement. Neither these terms nor a general customer-content licence permits prohibited uses of Google information.
5. Google and Other Connected Services
Connections are optional and depend on your provider account, permissions and the feature enabled. Authorise only accounts you control or are permitted to use. Google’s services remain subject to Google’s terms and policies. Pulseboard is not endorsed by Google merely because it supports a Google API.
Current Gmail permissions support reading relevant offer conversations and sending messages you choose to send. The Google read scope is mailbox-wide; the application’s intended use is explained on Google Connections. Drive and other integrations require separate implementation, disclosure and authorisation before access.
You may revoke Google permissions or disconnect an account. This stops further authorised access but does not recall sent messages, delete the provider’s originals or automatically erase every record in Pulseboard. Follow Disconnect & Delete Data to request removal. Connected-service availability, account restrictions and provider outages may affect the feature.
6. Acceptable Use
Do not use Pulseboard for unlawful activity, unsolicited or deceptive messaging, harassment, malware, credential theft, infringement, unauthorised scraping or access, or attempts to defeat security, usage controls or another person’s permissions. Do not use the service to sell Google information, build advertising profiles from it or train general-purpose AI with it.
Reasonable testing must respect the law, your authority and the safety of the service. Contact us before security testing that could affect other customers or service availability.
7. Plans, Fees and Changes
Final names, prices, included usage and purchase availability will be stated in the applicable order or checkout before acceptance. Draft website prices or plan illustrations are not binding offers. Payment currency, taxes, billing cycle, renewal, cancellation, refunds and any overage must be disclosed and agreed before a charge is incurred.
There is no connected checkout in this preview. We will not infer authority to charge from an enquiry. A change of plan or paid scope must follow the agreed commercial process.
8. Availability and Support
Support hours, response targets, backups and service levels apply only where expressly agreed. We do not promise uninterrupted or error-free operation. We will use reasonable care and skill to supply the agreed service. Planned maintenance, third-party services and events outside our reasonable control may affect availability.
Keep suitable operational contingency arrangements for your events and export information you need before an agreed cancellation or migration. These responsibilities do not remove our duties under an applicable data-processing agreement or law.
9. Suspension and Ending the Service
We may restrict access where reasonably necessary to address a material security risk, unlawful use, serious breach or overdue fees under an agreed order. Where appropriate, we will explain the reason, give a reasonable opportunity to remedy it and limit the restriction to what is necessary.
Ending a subscription follows the notice and renewal provisions agreed at purchase. We may terminate for a material breach that is not remedied after reasonable notice where remedy is possible, or where the law requires it. An order should describe the export window and return or deletion arrangements before termination. Necessary legal, financial or security records may be retained for their proper purpose; customer and Google information remains subject to the relevant privacy obligations.
10. Our Intellectual Property and Confidentiality
We and our licensors retain rights in the Pulseboard software, branding and documentation. Your subscription grants use within the agreed scope; it does not transfer ownership of the software. Each party must protect the other’s confidential information and use it only for the service relationship, except where it is already lawfully public or disclosure is legally required. Google information remains subject to the stricter restrictions in the Privacy Policy.
11. Responsibility and Liability
Neither party excludes liability for fraud, fraudulent misrepresentation, death or personal injury caused by negligence, or any other liability that cannot lawfully be excluded or limited. Statutory rights that cannot be waived remain unaffected.
Any agreed financial liability cap, indemnity or exclusion of particular loss must be set out clearly in the applicable signed order and reviewed for the service being supplied. This draft does not invent a monetary cap or introduce an unlimited customer indemnity. Each party remains responsible according to applicable law where no valid limitation has been agreed.
12. Changes, Disputes and Governing Law
Material changes to service terms should be notified before taking effect and should not retrospectively change an agreed order without a valid contractual basis. If a dispute arises, contact hello@914musicgroup.com so the parties can first try to resolve it.
These proposed business terms use the law of England and Wales and the courts of England and Wales, subject to any mandatory law or separately agreed jurisdiction. No person other than the contracting parties has rights under these terms unless expressly agreed. If a provision is unenforceable, the remaining provisions continue as far as the law permits.